Terms of Use

Prices and Discounts
All prices and discounts are applied to online orders processed on JostarUSA.com ONLY. We do not match or guarantee prices and discounts from elsewhere. Due to systematic errors and/or human errors, there's a possibility of pricing and/or discount rate errors. No more than one discount can be applied to an order. We reserve right to correct any error without further notice.

Thank you for your interest in purchasing our products!

In order to purchase through either online or phone, you must register on this website.

If you'd like to fill out the registration form and fax it to us, please click here to start downloading the registration form. You can fax it to us at 213.746.6636. Before fax the form to us, please carefully review your information.

Purchase Order
We also offer a Purchase Order Form you can use to order our products via fax.

To download the P.O. form, please click here. You MUST first register on the website to submit your P.O. form to be processed. Please submit the P.O. form using the same method described above.

* If you have trouble viewing the form in PDF format, please click here to download current version of Adobe Reader.

Shipping and Returns
All sales are final and we do not accept return in general unless due to the manufacturing defects. The only available form of refund is store credit and there's no exception. The order processing takes 2-3 business days from the date order is placed. Shipping price will be calculated once the order is processed. Free shipping cannot be offered if you're getting a bulk discount that is different than coupon code discount on the website. Free shipping is solely provided for an order with final total price that is greater than or equal to the specified criteria amount (e.g. $500) which includes any discount applied to the price. Free shipping utilizes UPS ground shipping service and domestic only unless otherwise noted.